Metricool is hiring a Customer Support Specialist to help users understand and utilize our tools for social media management. You will guide customers via chat, resolve questions, and explain plan options, while gathering feedback to improve the service.
The role emphasizes collaboration across teams and a proactive approach. Based in Spain with remote work options, the position requires German and English proficiency; Spanish is a plus.
📌 Remote Customer Support Specialist (Madrid)
🏢 Metricool
📍 Madrid
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