About Parsec
Parsec Automation, LLC (Parsec) is a trailblazing creator and provider of manufacturing operations management software. Consistently recognized by organizations like Gartner and IDC and a winner of numerous awards, including the Data Breakthrough Awards, American Business, and Best in Biz, Parsec exemplifies leadership in the dynamic, fast-paced manufacturing sector. With major companies such as Johnson & Johnson, Merck, Toyota, Proctor & Gamble, Eli Lilly, Hershey, Siemens, and DuPont leveraging its innovative TrakSYS™ platform to tackle even the most complex manufacturing challenges, Parsec’s solutions are actively optimizing efficiency, quality, and compliance at over 11,000 plants in more than 140 countries. Committed to customer success and driven by innovation, Parsec continues to fulfill its mission of making the management of manufacturing operations as simple as possible.
Parsec is backed by BVP Forge, a $780M fund in partnership with the $20B Bessemer platform that has backed industry-defining businesses such as LinkedIn, MindBody, Procore, Shopify, and Toast.



BVP Forge combines Bessemer’s front-line industry insights, proven growth IP, and robust executive network with tailored resources for self-sustaining companies and the ForgeEdge™ operational program.
The Role
Parsec is hiring a Senior Director, Technical Services to unify and scale the technical backbone of its Professional Services organization. This role owns three distinct but interdependent workstreams: Advisory, Delivery, and Support. Each currently operates with its own rhythm, skill set, and client touchpoints. The mandate for this role is to bring these workstreams together under one operating model so that clients, SI partners, and internal teams experience a consistent standard of technical excellence, regardless of which workstream is engaged.
This is a build-and-run role. The teams exist today; the person in this seat will professionalize how they operate, scale them as the

📌 Senior Director, Technical Services (Pontevedra)
🏢 Parsec Automation
📍 Pontevedra