Tech Lead – Customer Success (Valencia)

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a healthy baby.

Vitrolife Group is a general provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.

Build Things the Right Way (Together)

Location: Parque Tecnológico, Paterna, Valencia, Spain

Your Mission

Your mission is to lead the technical direction and architecture of the Customer Success domain, enabling the team to deliver high-quality, secure, and scalable solutions efficiently and sustainably. You will ensure that short-term product and delivery priorities are balanced with the long-term technical health, maintainability, and evolution of the products,



while fostering strong engineering practices and effective collaboration across teams.

What You’ll Do
- Design and evolve the technical architecture of the product
- Break down features into technical tasks and concrete implementation approaches
- Lead sprint planning and technical refinement
- Ensure ci/cd and operational practices are in place
- Collaborate with platform, security, and enterprise architecture teams
- Mentor developers and raise the technical bar across the team
- Identify and mitigate technical risks, dependencies, and debt
- Support incident resolution and root cause analysis

What You Bring
- Strong hands-on experience as a senior engineer or technical lead
- Experience of acting as a technical lead in agile or product teams
- Solid understanding of cloud-native architectures and integrations
- Ability to make clear technical decisions and explain trade-offs
- A pra

📌 Tech Lead – Customer Success (Paterna)
🏢 Vitrolife & Igenomix Brasil, part of Vitrolife Group
📍 Paterna