JOB REQ ID: 29741

ABOUT SUPERMICRO:

Supermicro® is a Top Tier provider of advanced server, storage, and networking
solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data,
Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest
growing company among the Silicon Valley Top 50 technology firms. Our
unprecedented global expansion has provided us with the opportunity to offer a
large number of new positions to the technology community. We seek talented,
passionate, and committed engineers, technologists, and business leaders to join
us.

JOB SUMMARY:

Supermicro is seeking an Project Coordinator to join our team. This role is
responsible for driving project management and customer coordination for
strategic customers.

You will serve as the primary point of contact for tracking requests, managing
pending issues, ensuring schedule adherence, and coordinating resources. The
adecuado candidate is a strong organizer and communicator who can bridge technical
teams and customers, facilitate on-site support when needed, and continuously




improve service delivery.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Includes the following essential duties and responsibilities (other duties may
also be assigned):
• Handle day-to-day RMA requests, shipping, and receiving activities
• Support Field Engineers by reviewing end-of-day updates, processing RMAs,
updating tickets accordingly, and ensuring accurate documentation
• Manage service tickets, respond to customer issues, and provide timely updates
and communication to customers
• Maintain accurate and up-to-date records of all logistics and RMA activities
• Track shipments to and from customers, ensuring timely returns and full
visibility
• Coordinate incoming and outgoing parts while working to close open RMA issues
• Manage timely RMA processing to meet service level agreements (SLAs)
• Regularly review, update, and reconcile logistics and inventory records
• Physically inspect, sort, and resolve di

📌 Project Coordinator (Merindad de Sotoscueva)
🏢 Super Micro Computer
📍 Merindad de Sotoscueva