About Us

Pleased.com provides customer service software (SaaS) to clients all over the world. The company has been live with paying customers for years, and is currently used by around 5 million end users each month (our clients' customers).

Our work environment is that of a fast-moving startup, not a large, slow enterprise. We value focusing on our users, taking ownership, and getting things done.

About The Role

As a Devops Engineer you will bridges the gap between software development and IT operations to automate, streamline, and speed up the process of building, testing, and deploying software. They focus on infrastructure, automation pipelines, and system reliability to ensure software reaches users quickly and runs without interruption.

Our stack

Languages: Java / Spring Boot, TypeScript / VueJS
Cloud Libraries: Netflix Eureka, Netflix Ribbon, Feign, Netflix Zuul
Database: MySQL, Oracle, Mybatis, Druid
Cache: Redisson, ElastiCache, Redis
MQ: Apache RocketMQ
Tasking: Elastic Job
Server: Netty
LoadBalance & Proxy: Nginx
Virtualization: Docker, Kubernetes, Rancher




Computing & Storage: AWS EC2, VPC, AWS Lambda, EBS, S3
Maintenance: AWS Opsworks, Salt, Chef
CI/CD: Drone, AWS Codepipeline, Jenkins
Monitoring: Grafana, Prometheus, AWS Cloudwatch
Logging: ELK, Rsyslog, Log4j2
CDN: Cloudflare

What You'll Be Doing

Work with a team of DevOps and DBA professionals
Improve existing infrastructure and processes in the 6 countries we’re currently deployed in as well as streamlining processes deploy to new countries in the future
Holistically improve all aspects of our DevOps infrastructure including: reducing costs; streamlining environment provisioning; lowering response times and incorporating the latest techniques and technologies
Monitor and maintain the existing cloud infrastructure via autoscaling, automated alerts, and OpsWork and Grafana dashboards
Take ownership and responsibility for our cloud operation activities
Liaise with external security agencies for

📌 DevOps Engineer (Madrid)
🏢 Pleased.com
📍 Madrid