Romanian Speaking Jobs In Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across the continent. With a strong track record of placing candidates in rewarding, career-defining roles within the Customer Support Services sector and beyond, we pride ourselves on delivering a seamless, fully supported recruitment experience. At Mercier Consultancy Group, your career ambitions are our mission.

Job Overview

We are currently seeking motivated, customer-focused Romanian-speaking professionals to join a leading Customer Support Services team based in Sofia, Bulgaria. This is an outstanding opportunity for fluent Romanian speakers looking to build or advance a meaningful career in customer support, while enjoying the vibrant lifestyle and competitive benefits that come with relocating to Bulgaria. If you are searching for Romanian-speaking jobs or exploring exciting Jobs in Bulgaria,



this Romanian Speaking Jobs In Bulgaria position in Bulgaria could be the perfect next step in your professional journey.

Key Responsibilities

Deliver high-quality customer support to Romanian-speaking clients via telephone, email, and live chat channels in a professional and timely manner
Identify customer needs, resolve enquiries efficiently, and ensure full customer satisfaction in every interaction
Accurately log, document, and track all customer interactions and case resolutions within the company's CRM system
Escalate complex or sensitive customer issues to the appropriate internal teams or senior support specialists as required
Maintain a thorough and up-to-date knowledge of the company's products, services, and customer support procedures
Collaborate closely with colleagues across the Customer Support Services team to share knowledge and continuously improve service quality
Meet and consistently ex

📌 Romanian Speaking Jobs In Bulgaria (España)
🏢 Mercier Consultancy MD
📍 España