Irish Speaking Jobs In Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected and dynamic international recruitment and business process outsourcing firms, connecting exceptional multilingual talent with world-class employers across the continent. With a proven track record of placing thousands of candidates in rewarding roles throughout Europe, we are committed to delivering a seamless, supportive, and genuinely rewarding recruitment experience. At Mercier Consultancy Group, we believe that the right opportunity can transform a career — and we are here to make that happen for you.

Job Overview

Mercier Consultancy Group is actively recruiting fluent Irish speakers for an exciting Irish Speaking Jobs In Bulgaria position in Bulgaria, based on-site in the vibrant capital city of Sofia. This is a fantastic opportunity to join a leading Customer Support Services environment where your Irish language skills will be valued every single day, delivering outstanding service experiences to customers across a variety of channels.



If you are seeking Irish-speaking jobs that combine professional growth, cultural adventure, and a highly competitive benefits package, this role has been designed with you in mind.

Key Responsibilities

Deliver high-quality customer support in Irish (and English where required) via telephone, email, live chat, and other digital channels
Respond promptly and professionally to customer enquiries, resolving issues efficiently and ensuring a positive customer experience at every interaction
Accurately log, track, and update customer cases and interactions within the company's CRM system, maintaining detailed and precise records
Identify and escalate complex or unresolved customer issues to the appropriate internal teams or senior support specialists, following established protocols
Maintain up-to-date knowledge of the client's products, services, and policies to provide accurate and relevant information

📌 Irish Speaking Jobs In Bulgaria (España)
🏢 Mercier Consultancy MD
📍 España