German Speaking Jobs In Bulgaria

About Mercier Consultancy Group

Mercier Consultancy Group is one of Europe's most respected international recruitment and business process outsourcing firms, specialising in connecting top multilingual talent with outstanding career opportunities across the continent. With a proven track record of placing thousands of professionals in rewarding roles throughout Europe, we pride ourselves on delivering a premium, candidate-first experience at every stage of the hiring journey. At Mercier Consultancy Group, we don't just find you a job — we help you build a career.

Job Overview

Mercier Consultancy Group is actively seeking motivated, customer-focused professionals for an exciting German Speaking Jobs In Bulgaria position in Bulgaria, based on-site in the vibrant capital city of Sofia. This is a fantastic opportunity to launch or advance your career in the Customer Support Services industry, working within a dynamic, internationally minded team that serves German-speaking clients across a wide range of sectors.



If you are fluent in German and are looking for German-speaking jobs that combine professional growth with an enriching relocation experience, this role is tailor-made for you.

Key Responsibilities

Deliver high-quality customer support to German-speaking clients via phone, email, and live chat, ensuring every interaction reflects the highest service standards in the Customer Support Services industry
Accurately identify, log, and resolve customer enquiries, complaints, and service requests in a timely and professional manner using internal CRM systems
Provide clear, empathetic, and solution-oriented communication to customers, ensuring first-contact resolution wherever possible
Collaborate closely with team leaders and cross-functional departments to escalate complex issues and ensure seamless end-to-end customer experiences
Maintain up-to-date knowledge of client products, services, policies, and procedures to provide accu

📌 German Speaking Jobs In Bulgaria (España)
🏢 Mercier Consultancy MD
📍 España