WHO WE ARE ?

Creating content that resonates is great — turning that attention into growth is
even better. That's what Manychat does.

Our AI-powered automations help creators and brands engage with audiences across
Instagram, Messenger, WhatsApp, and TikTok — at the right moment, with the right
message, minus the manual work.

We're 400+ people across three continents behind the leading platform for
conversational growth, with AI skills shaping how we build, how we work, and how
we grow.

WHO WE’RE LOOKING FOR ?

Want to shape an AI platform's architecture from day one, instead of just
maintaining what someone else built?

Manychat runs AI features for businesses worldwide, and we're hiring an SRE to
own the reliability, performance, and cost of that AI infrastructure, and to
raise the bar for how our whole engineering org builds on LLMs.

This isn't a classical SRE role with a bit of AI sprinkled on top. We need
someone AI-native: you already understand how modern LLM systems behave in
production, things like token throughput, provider rate limits, degraded model
quality,



and inference latency tails, and you treat all of that as a first-class
reliability concern, not an afterthought.

Why this role is worth your time:

* The AI Platform is still young, so you'll shape its architecture, standards,
and roadmap from the ground up.
* The stakes are real. AI features sit right in the critical path of
customer-facing automation, so your work actually matters to the business,
not just to a dashboard.
* You'll partner directly with the Head of Infrastructure, with real autonomy
and visibility into how your decisions play out.

Sound like the kind of ownership you've been looking for?

WHAT YOU'LL DO ?

* Own reliability and performance of our AI infrastructure: AI Gateway,
inference services, and integrations with Amazon Bedrock, Azure OpenAI, and
other LLM providers.
* Design and evolve the AI Gateway: routing, failover between providers, rate
limiting, caching, and gua

📌 Staff Site Reliability Engineer (Barcelona)
🏢 Manychat
📍 Barcelona