Global Merchant & Network Services brings together American Express' merchant and network-related businesses. Global Merchant & Network Services brings together American Express' merchant and network-related businesses. GMNS Product leads the strategy, development, delivery, and operations of American Express network and acquirer products that power $1.9T+ in annual customer transactions. We serve our merchants, partners, and issuers across more than 170 markets worldwide, growing revenue by driving strategic, multi-year initiatives that deliver differentiated value to direct merchants, merchant partners, network partners, and ecosystem partners.
Within GMNS, the Product Growth organization is responsible for bringing Product and Network capabilities to market, evolving the product portfolio through partner engagement, and ensuring solutions work effectively with the right partners at the right time.
In this role, the Director, Product Partnerships, will proactively identify new third- party solutions that complement GMNS products, integrate with the Network,



and effectively manage associated risks.
Oversee development of strong and strategically aligned regional partner pipeline to deliver on business goals.
Team Development
Grow performance across regional payment product partnerships, including driving partner due diligence, negotiations, ongoing management, and compliance.
Drive strategies to promote partner engagement with American Express, including sponsoring Amex Exchange, and engaging in industry forums
Build and leverage positive relationships with key collaborators within AXP, including General Merchant Services (client management), network, policy, product, legal, control management and enablement teams.
Act as the primary liaison for senior-level partner technical relationships, understanding their business objectives, unique considerations and needs.
Actively contribute to cross-functional initiatives, sharing industry insights and the voice of the part

📌 Head Product Management (Madrid)
🏢 American Express
📍 Madrid