About Netskope Today, there's more data and users outside the enterprise than inside, causing the network perimeter as we know it to dissolve. We built a new perimeter in the cloud to protect data wherever it goes, so we started Netskope to redefine Cloud, Network and Data Security.
Since 2012, we have built the market-leading cloud security company with an award-winning culture. Please follow us on LinkedIn and Twitter @Netskope.
Technical Account Managers (TAMs) are at the core of shaping the Netskope customer experience. As a TAM, you’ll drive technical success across the customer journey, ensuring organizations realize the full value of the Netskope Cloud Security platform.
Customer Success Planning: Partner with the Customer Success Manager to define and execute success plans, value realization roadmaps, and business reviews.
Coach customer teams to become self-sufficient in day-to-day operations by providing enablement sessions, configuration guidance, and best practice recommendations.
Health Monitoring & Optimization: Issue & Escalation Management:
Coordinate with Support and Engineering to resolve technical issues, ensuring customer advocacy and clear communication throughout escalations.
Champion customer needs with Product Management and Engineering; Partner with CSMs and customer stakeholders to ensure Netskope capabilities support and align with the customer’s evolving security and business objectives.
Deliver regular status updates and executive-level summaries to highlight progress, risks, and outcomes.
5+ years of experience as a Professional Services Consultant or Technical Account Manager, with a proven track record of success and strong presentation skills at both the executive and architect levels.
~ Solid knowledge and prior experience with network security technologies such as Proxies, Next-Generation Firewalls, SSL/IPSec, VPNs, SSO, DLP, and Encryption Gateways.
~ Strong understanding of networking concepts, MDM, and Cloud APIs.
~ Experience w
📌 Technical Account Manager (La Mancha)
🏢 Netskope
📍 La Mancha
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