Thomson Reuters is looking for a Software Implementation Specialist to work with global clients and lead the implementation of ONESOURCE Pagero, our e‑invoicing compliance software, with their systems.
Act as a specialist in a large, cross‑functional software implementation team that specializes in e‑invoicing solutions.
Work directly with global clients to understand their ONESOURCE Pagero implementation requirements. You will run product demonstrations, deliver end‑user and super‑user training, and configure the software to meet their requirements.
Use your analytical, project management and problem‑solving skills to test client software implementations.
Troubleshoot issues and ensure that project plans are running to the required timelines and within budget.
Resolve customer support issues by working with clients directly and collaborating with internal teams such as product, sales, and support on a range of pre‑sales software demos, and prospectively scoping client needs.
Design, develop, and document project deliverables according to timelines and budgets.




An interest in software and how it is implemented and configured at a range of global institutions.
An understanding of basic coding with the desire to learn and develop your skills within a software setting.
You may have gained this through your academic studies or wider interest in coding, economics or project management.
Excellent communication skills in English and French, able to deliver the highest level of customer service to our clients.
What’s in it For You?
Hybrid Work Model: We’ve adopted a adaptable hybrid working environment (2‑3 days a week in the office depending on the role) for our office‑based roles while delivering a seamless experience that is digitally and physically connected.
Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset

📌 Implementation Specialist (Madrid)
🏢 Thomson Reuters
📍 Madrid