Practice Manager - Eyehut Opticians
Eyehut Opticians is seeking an organised, professional and motivated Practice Manager to oversee the day-to-day running of the practice. The Practice Manager will be responsible for ensuring the practice operates efficiently, delivers excellent patient care and customer service, and achieves its commercial and operational objectives. The practice Manager will be dispensing single vision and multi focal glasses, selling extra coatings such as mar, thinning and transitions. The Practice Manager will also be responsible for training other staff on how to sell and dispense.
Key Responsibilities
- Manage the day-to-day operations of the Eyehut practice.
- Lead, supervise and support reception, optical and administrative staff.
- Organise staff rotas, holidays and cover to ensure appropriate staffing levels.
- Maintain a high standard of customer service and ensure patients receive a professional and welcoming experience.
- Manage appointment schedules and help ensure the smooth running of optometrist clinics.
- Handle patient enquiries,



complaints and more complex customer service issues.
- Monitor practice sales, revenue, costs and overall performance against agreed targets.
- Support the team in achieving sales targets for frames, lenses, contact lenses and other optical products.
- Manage stock levels, ordering and relationships with suppliers.
- Oversee cash handling, payments, banking and basic practice financial administration.
- Ensure patient records and confidential information are handled accurately and securely.
- Ensure the practice complies with relevant optical, health and safety, data protection and company procedures.
- Recruit, train, develop and motivate members of the practice team.
- Conduct staff performance reviews and address performance or disciplinary issues where necessary.
- Identify opportunities to improve the efficiency, profitability and patient experience of the practice.
- Maintain the appearance and pr

📌 Practice Manager (España)
🏢 EyeHut
📍 España