Responsibilities:
The role demands Accurate operational skills, good planning and communication skills, professional integrity at all times and fluent in English.

You will be an effective team player and possess excellent interpersonal and communication skills (both written and verbal) with the ability to build and influence business relationships at operational levels of our multicultural organization.

Tasks and responsibilities:
- Executing and controlling the implementation of corporate cash management projects for GTB/PCM customers, including proper follow up on KYC, Account Opening processes, implementation of credit lines and liquidity management structures and solutions, monitoring of credit exposure, set up of pricing conditions, etc.
- Performing and controlling payment services, including, but not limited to Manual Transfers, Confirming, Social Security and Tax Payments, Cheques, etc and executing the necessary reconciliation tasks
- Supporting Front Office commercial activities, including: i) drafting of contracts for credit facilities (Overdrafts RCFs, Confirming)



and PCM Services (Cash Pool, Electronic Banking Tools, etc.); ii) provide client support in day do day queries; iii) identifying sales opportunities
- Managing operational cash management incidents, in coordination with the support teams at HQ level (BO, Product team, etc) and FO

Delivery of a high-quality client service
- Provide consistent, high quality client service and support to achieve high client satisfaction and loyalty
- Act as a dedicated first point of contact for our clients regarding all their daily banking requests and incidences, including but not limited to: follow up of flows, opening of new accounts, cash pool changes, amendments to Electronic Banking set-ups, local credit facilities, billing of products as per agreed pricing etc., in coordination with the Sales team and with our Back Offices
- Develop a close relationship with customers throughout the whole lifecycle and

📌 Gtb/cash Management Client Service Officer (Madrid)
🏢 Société Générale
📍 Madrid