Location: Madrid - 28042
- Initial onboarding will require traveling for training up to the first 3-6 months, including to the United States & United Kingdom.
Compensation & Working Hours
€65,000-€70,000 base salary - M-F - 8am - 5pm
Essential Duties & Responsibilities
- Safety & Compliance: Focus first on safety, health, environmental compliance, and quality of work. Ensure all HazReps and compliance audits are complete in the Market Area. Minimize spills and quality of work events.
- Team Management & HR Responsibilities: Manage a team of service technicians, including hiring, performance management, scheduling, and professional development. Ensure all HR policies and procedures are followed.
- Technician Development: Develop and train technicians as well as continuously improve personal leadership and technical skills. Foster a learning environment that promotes skill growth and professional development.
- Workload Management: Oversee technician workload,
dispatch work efficiently, and ensure all tasks are completed with mínimal vehicle downtime.
- Problem-Solving & Issue Resolution: Assist technicians in troubleshooting issues and resolving problems that keep vehicles out of service.
- Process & Inventory Management: Ensure processes are defined and followed within the team, including inventory management and on-time parts procurement.
- Billability & P&L; Responsibility: Accountable for billability (technician utilization) targets, including meeting mínimal billable hours requirements to satisfy P&L; targets.
- Repair Order (RO) Management: Ensure incoming ROs are received, scheduled, completed, and closed according to client and business needs.
- Executive Presence: Serve as an escalation point for disputes and customer service issues. Conduct root cause analyses for disputes and provide resolutions to customers with clear communication.
- Cross-Functio
📌 Fleet Manager (Madrid)
🏢 Amerit Fleet Solutions
📍 Madrid
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