Working for OCCAR offers a unique opportunity to grow, develop and make a meaningful impact - whilst working with a dynamic, international team of experts.

Because communication is key to success in this role, strong English language skills are essential, as it is our working language. This position is based in Madrid, Spain, a city renowned for its high quality of life and vibrant cultural scene.

Joining our team comes with many benefits, including a competitive remuneration package, which includes salaries and allowances that are net of income tax. You will also enjoy an excellent private healthcare scheme, annual salary progression and a wide range of additional advantages designed to support your professional and personal well‑being.

ES 1 Proven hands-on experience in delivering IT Service Support, preferably following ITIL best practices. This includes providing 1st and 2nd level support on classified networks within Windows 11 client infrastructures integrated into Active Directory environments and providing centralized services;




ES 2 Practical and proven experience in managing IT ticketing systems and resolving complex service requests using remote desktop tools, with demonstrated expertise in Remote Access (VPN) technologies and in the use of centralized platforms for automated software deployment, device configuration, and asset tracking;
ES 3 Proven knowledge and experience in installation/refurbishment of IT in different locations and in the configuration of end-user IT assets, including the set-up of meeting room infrastructure, VTC and audio-visual components, network equipment, and mobile equipment for events and presentations;
ES 4 Proven experience in supporting the procurement of IT items and services (e.g., technical justification, procurement documentation, offers evaluation etc.) and contributing to IT lifecycle and asset management. The role requires proven experience in interacting with IT Vendors at a technical level;

The planned Start Dat

📌 Ict Support Technician (Madrid)
🏢 OCCAR
📍 Madrid