About us
WE CREATE MORE SALES is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing.

Become part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for a Customer Care Agent (M/F/d) - Dutch Market (Inbound)

Your profile
- Previous experience in B2B inbound support or inside sales
- Strong interest in software solutions and digital tools
- Customer-focused, with a proactive and solution-oriented mindset
- Well-organized, reliable, and comfortable working in a fast-paced environment
- Excellent verbal and written communications skills in Dutch (Level C2) and English (Level C1)

What your future business day could look like
- With a solution-oriented mindset,



You’ll support customers on technical and product-related questions:
- Every interaction matters - You’ll ensure all details are accurately documented and customer data in the CRM stays current
- Working hand in hand with sales, product, and technical teams, You’ll help create a smooth and positive customer experience:
- By staying on top of the latest product updates, You’ll make sure customers always receive the best possible support

What you can look forward to
- Opportunities for personal and professional growth
- Prime location, with a park and the ocean just moments away
- A creative, dynamic work environment that fosters innovation
- Charming restaurants nearby, perfect for relaxing breaks
- An inclusive, friendly team that makes you feel welcome

How to apply?
- ALEX & GROSS GmbH
Carrer de Josep Pla 2
Building 3, 1 - B
08019 Barcelona
Spain

📌 Customer Care Agent (Barcelona)
🏢 Alex & Gross
📍 Barcelona