Synopsis
Fixed-term opportunity until December.
Play a key role in shaping positive first impressions across the employee lifecycle.
Salary: $87,550 - $98,541 + superannuation.
About The Role
The People Services and Experience Officer plays a key role within the People, Culture and Safety team, delivering high-quality, people-focused support across the employee lifecycle.
As a first point of contact for employees, candidates and leaders, you'll provide responsive, accurate, and proactive support across recruitment, onboarding and HR administration. This is a highly service-oriented role where attention to detail, strong systems capability and professionalism are essential.
You'll help create a seamless and positive employee experience by ensuring processes are efficient, compliant and aligned to organisational values.
Key Responsibilities
- Deliver high-quality customer service via phone, email and digital channels, resolving enquiries in a timely and professional manner.
- Support recruitment and onboarding processes, including preparing employment offers and documentation.




- Maintain accurate employee records in HR systems, ensuring data integrity and confidentiality.
- Provide guidance on HR processes such as onboarding, probation and general policy queries.
- Ensure compliance with HR policies, procedures and legislative requirements.
- Assist with audit readiness and maintain accurate documentation for employee lifecycle events.
- Contribute to continuous improvement initiatives to enhance service delivery and employee experience.

About You
You're someone who thrives in a fast-paced, service-focused environment and enjoys helping others. You take pride in delivering accurate work, building relationships, and contributing to a positive team culture.
What you'll bring
- A strong customer service ethos with a focus on delivering positive experiences.
- Excellent attention to detail and ability to manage multiple tasks.
- Strong systems capability and confidence w

📌 People Services (Valencia)
🏢 College Recruiter
📍 Valencia