Tenant Engagement Officer (Temporary) - Ebley Mill - Stroud
Reference: REQ0313
Description: Temporary, fixed term role until 31st March 2028. This is an exciting and rewarding time to join Stroud District Council as a Tenant Engagement Officer. Resident engagement has never been more important, and this role is central to ensuring our tenants are at the heart of everything we do. You’ll help us shape services that reflect tenant priorities, deliver value for money, and continuously improve the landlord experience.About the roleAs a Tenant Engagement Officer, you’ll work closely with residents, partners, and colleagues across the organisation to deliver a high-quality, inclusive engagement service.



You will:Lead and support tenant scrutiny activityStrengthen tenant voice and influence in decision-makingHelp improve tenant satisfaction and perception of servicesDevelop and deliver meaningful engagement opportunitiesEnsure services are shaped around customer feedback and local needYou’ll be joining a forward-thinking and supportive team that works collaboratively to make a real difference in our communities. This is a varied and impactful role where your contribution will be highly valued.About youWe’re looking for someone passionate about engaging with communities and delivering excellent customer service. You will:Have experience in a customer-facing or community-focused roleBe confident working with residents and community groupsDemonstrate strong communication and engagement skillsBe proactive, motivated, and solution-focusedBe able to use your own initiative to solve problems and drive improvementsExperience of resident engagement or housing services would be an advantage, but your enthusiasm and commitment to making a difference are just as important.This role requires an enhanced DBS check.If you’re looking to be part of a hardworking, supportive, and dedicated team that is committed to improving the lives of our tenants, we would love to hear from you.If you wo

📌 Tenant Engagement Officer (Arona)
🏢 Stroud District Council
📍 Arona