Ebury helps ambitious businesses unlock integral growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.
Senior Product Manager - Client Platform
Ebury Madrid Office - Hybrid: 4 days in the office, 1 day working from home per week
Comms is the voice of Ebury - every notification, document, and message that reaches a client, across every channel we use to reach them, including the live chat clients use to talk to our customer servicing team on the online platform. Your mandate is bigger than any single channel: build Comms into the connected communications layer that the rest of the platform relies on, starting with Push Notifications, Attachments, Statements, and in-platform Chat as standalone, independently scalable services, and growing from there as new channels and client needs emerge.
You will define and prioritise the roadmap to stand up Push Notifications, Attachments, Statements,



and in-platform Chat as scalable services in their own right, alongside evolving the existing Email service - and identify what comes next as the platform and client expectations grow.
You will set the success metrics for Comms (deliverability, engagement, latency, reliability) - track them, and let data drive what you prioritise and how you measure impact.
You will work across teams to make sure Push, Attachments, Statements, and Chat each become services the rest of the platform can build on, not just features that happen to exist.
Systems thinking: you understand how communications channels (email, push, documents, live chat) connect to the rest of a platform, and design for the long term. Comfort with comms/messaging infrastructure (email delivery platforms, push notification services, document generation, live chat or case-management tools such as Zendesk, Intercom, or similar) as context for the wor

📌 Senior Product Manager, FinTech (España)
🏢 Ebury
📍 España