About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations across Europe. We take pride in our bespoke approach to career development, ensuring that every professional finds their perfect placement within the most prestigious global industries.
Job Overview
We are currently sourcing exceptional candidates for the Swedish Speaking Customer Expert for Booking.com position in Greece. This role represents an elite opportunity for travel enthusiasts to build an international career, providing premium support within the dynamic travel industry while enjoying the vibrant lifestyle of southern Europe.
Key Responsibilities
Provide world-class assistance to travelers using Swedish to resolve booking inquiries and travel-related issues.
Ensure customer satisfaction by offering professional solutions for accommodation and travel service modifications.
Maintain high standards of communication to uphold the Booking.com brand reputation within the competitive travel industry.




Act as a brand ambassador, managing delicate travel situations with empathy, accuracy, and efficiency.
Collaborate with international teams to streamline reservation processes and improve integral service workflows.
Navigate complex travel industry software to process refunds, cancellations, and booking adjustments.
Contribute to the success of one of the most recognized companies in the travel sector through high-quality engagement.
Native or fluent Swedish (spoken and written).
Proficiency in English for international communication and training.
Valid EU passport (mandatory).
A genuine passion for the travel industry and a commitment to delivering premium customer experiences.
Strong problem-solving skills and the ability to work in a fast-paced environment.
Previous experience in customer service or hospitality is highly regarded for these Swedish-speaking jobs.
What We Offer
Competitive

📌 Swedish Speaking Customer Expert for Booking.com (España)
🏢 Mercier Consultancy Group
📍 España