About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, dedicated to connecting top-tier talent with world-leading organizations across the globe. As a trusted partner in the European staffing market, we specialize in identifying exceptional candidates for high-impact roles, ensuring professional growth and excellence in every placement.
Job Overview
We are currently looking for talented individuals to join our team as Swedish Speaking Customer Experts for a Tech Leader position in Greece within the dynamic telecommunications sector. This is an outstanding opportunity to advance your career by providing world-class support for a general technology giant while enjoying the vibrant lifestyle that comes with finding top-tier jobs in Greece.
Key Responsibilities
Provide high-quality technical and account support to telecommunications customers via phone, email, and chat.
Troubleshoot complex connectivity and hardware issues to ensure a seamless experience for the end user.




Maintain comprehensive knowledge of the latest telecommunications products and services offered by our tech partner.
Achieve performance targets related to customer satisfaction, resolution time, and service quality.
Educate clients on product features and upgrades to enhance their overall user experience.
Collaborate with internal teams to escalate technical concerns and provide feedback on service trends.
Ensure that all interactions align with the high-quality standards expected of a global tech leader.
Native or fluent Swedish (spoken and written) is mandatory for this role.
Strong proficiency in English to collaborate within our international corporate environment.
Valid EU passport or a work permit that allows for full-time employment in Greece.
Previous experience in the telecommunications industry or customer service is considered a significant asset.
Exceptional problem-solving skills and a passion for technology and digital communications.
What W

📌 Swedish Speaking Customer Experts for a Tech Leader (España)
🏢 Mercier Consultancy Group
📍 España