At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a baby.

Vitrolife Group is a general provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment.

Mission

As a Laboratory Samples Receptionist, your mission will be to ensure the accurate, timely and compliant reception, registration and documentation of patient samples, supporting the laboratory team and contributing to the smooth daily operation of the laboratory. You will play a key role in maintaining data accuracy, traceability and quality standards while providing reliable administrative and customer support, always keeping the patient at the center of our work.

What are you accountable for achieving?





Follow the laboratory's procedures for samples handling and maintaining records of patient test results;

Dealing with customer requests by email, phone, fax, etc
Responsible for handling documentation requirements
Outsourcing and overseeing of sample reception area
Providing administrative support to the laboratory team
Ensuring accuracy and proof reading any company documentation prior to registering the data in the software
Entering and updating client data where required using the proper software
Be capable of identifying problems that may adversely affect test performance and either must correct the problems or immediately notify the general supervisor, technical supervisor, clinical consultant, or director;
Document all corrective actions taken when test systems deviate from the laboratory's established performance specifications

What are we looking for?

Degree or FP in Administr

📌 Laboratory Samples Receptionist (España)
🏢 Vitrolife & Igenomix APAC, Part of Vitrolife Group
📍 España