Groupon connects 42 million customers with local experiences - restaurants, events, wellness and travel - and the million-plus merchants who deliver them. Our mission is to get people offline and into the real world at prices that make it possible. We're an AI-native company in the middle of a platform transformation, moving from a deals marketplace to an experience discovery platform that works for customers and merchants at the same time.
About the role
As a Merchant Consultant Representative, you’ll focus on building and maintaining relationships with Groupon’s local business partners in the German market.
You’ll be the key point of contact for merchants — helping them optimize their live deals, re-engage with Groupon, and grow their business through smart, data-driven recommendations.
You’ll also have the opportunity to sign new merchants and bring fresh, exciting businesses onto the platform.
Your success will come from a mix of sales energy, relationship management, and curiosity about local businesses. You’ll learn how different merchants operate, what drives their success,
and how Groupon can help them reach more customers.
North Star
Grow and strengthen Groupon’s community of local merchants by managing existing partnerships and re-engaging inactive ones that create value for both merchants and customers.
What You’ll Do
Manage and grow a portfolio of existing merchants across categories such as Beauty & Wellness, Food & Drink, Leisure, Services, Tickets & Live Entertainment.
Re-engage former or inactive merchants through outreach, identifying opportunities to renew or relaunch deals.
Optimize live campaigns by analyzing deal performance, suggesting improvements, and maximizing both merchant satisfaction and Groupon profitability.
Understand each merchant’s business—their audience, competition, and goals—to propose tailored and realistic solutions.
Problem-solve and support merchants with questions or issues related to their campaigns, ensuring a positive ex