Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,460 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Digital Site Reliability Engineer

The Digital Site Reliability Engineer is responsible for ensuring the availability, stability and operational performance of Radisson’s brand web and mobile applications.
This role focuses on technical operations, proactive platform monitoring, incident response, root cause analysis, stakeholder communication and support process optimization as part of the Site Reliability Engineering team, working closely with Observability and DevOps specialists,



internal teams and external partners to maintain reliable digital services and high-quality customer experience across all digital channels.
Role purpose:
1. Reliability & monitoring
• Monitor the health, performance, and availability of digital platforms and business-critical customer journeys.
• Perform detailed investigations (RCA) into recurring issues and service degradations, leveraging Observability platforms.
• Proactively identify service degradations before customer impact.
• Maintain operational runbooks, knowledge base articles, and support documentation.
• Improve operational visibility through dashboards, alerts, reporting, and service health indicators.
• Drive continuous improvements in monitoring coverage and alert quality.
2. Incident Management
• Act as technical lead during major incidents affecting digital services.
• Troubleshoot application outages or degraded performance issues.
• Coordinate technic

📌 Digital Site Reliability Engineer (España)
🏢 Radisson Hotel Group
📍 España