Glovo is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. Headquartered in Berlin, Germany. Rider cost is one of the largest cost lines at Glovo with more than 20 markets with very different economics. Your mission is to own business performance for our largest and most strategic markets, and to make sure the Controlling system behind them holds: that we see risks and opportunities early, that targets get challenged rather than accepted, and that analysis turns into decisions our markets actually execute. You will do this as a senior individual contributor with genuine decision ownership, your job is not to report on performance, but to drive it.
Own rider business performance across our whole 20+ markets. You are the senior counterpart to Country Heads of Operations, Finance and General Managers in our largest markets, challenging their targets, deviations and recovery plans without formal authority .Across the rest of the portfolio, you will steer the overall picture,



coaching and stepping in when an issue becomes material, ambiguous or cross-market
Own the 360° view of our rider business KPIs. You will own the full performance picture for our rider operations, cost per order and budget delivery alongside utilisation, delivery times, reassignments, supply health and rider experience, and you will be the person who holds the trade-offs between them. Over time, you become the person in the company who understands this business best.
Lead the business narrative through our Best Estimate, budget and annual planning cycles, owning the material trade-offs and the senior decisions, and acting as the single reference point for FP&A; and Finance leadership rather than one voice among several. Where the returns justify it, you make the case for additional investment to Glovo's executive leadership, controlling the budget is only half the job.
Raise the standard of th

📌 Global Commercial Operation Specialist (España)
🏢 Glovo
📍 España