Lead Process Analyst - Halifax Lead Process Analyst

Competitive Salary

Halifax/Hybrid with regular travel across our regional branch network.
Join Cova Insurance An Award-Winning Place to Work
At Cova Insurance, we're here to protect what matters most from homes and vehicles to businesses and livelihoods. What truly sets us apart is our people and culture.
We're proud to have been recognised as the Best Place to Work at the Modern Claims Awards 2026 a reflection of our commitment to creating a supportive, inclusive and empowering environment where everyone can thrive.
We have an exciting opportunity to join us at Cova Insurance , where you'll be part of an inclusive and supportive organisation that puts people first, both our customers and our colleagues.
At Cova , we know there's no one-size-fits-all way of working. We actively support adaptable hours, part-time options and different working patterns , and we encourage open conversations about what works best for you and your life.
The Team




This is a rare opportunity to join Commercial Lines in a newly created role at the heart of an exciting transformation journey. We're investing in new technology , automation and smarter ways of working that will help our underwriting teams spend more time supporting brokers and customers and less time on administration.

As Lead Process Analyst, you'll play a key role in shaping, embedding and continuously improving processes across our regional underwriting network. Leading a small team, you'll work closely with underwriters, managers and stakeholders to identify opportunities for improvement, drive adoption of new ways of working and deliver positive change that makes a real difference across the business.
What you can expect in this role
- You'll play a key role in improving how work gets done across our Commercial Lines underwriting operations, helping colleagues focus more on activities that add value.
- You'll work closely with underwriters, managers and stakeholders acr

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