Introduction
For more than half a century, Serco has walked alongside the pioneers of Space. Serco has supported over 50 ESA missions where our teams have helped launch satellites, guide spacecraft across the void and turn data into discoveries that reshape our world. With thousands of specialists contributing across the entire space lifecycle from satellite testing to launch services, LEOP to operations and surveillance, we’ve become a trusted force in national And European space strategies. And now, the next chapter could include you.

We are looking for a Solutions Lead to join our team in Spain and work on a full time, permanent position. As a Service & Solution Management Specialist (DestinE), you will play a key role in supporting the attractiveness, adoption, and initial operations of innovative Earth Observation and Digital Twin-based services within the DestinE ecosystem. You will contribute to ensuring that services are not only successfully deployed and operated, but also attract and retain users, demonstrate long-term sustainability,



and deliver measurable value to the wider DestinE community.
The role requires a combination of systems thinking, service lifecycle management, stakeholder engagement, operational monitoring, and analytical capabilities. Working at the intersection of engineering, operations, and business, you will collaborate with technical teams, service operators, platform stakeholders, and end users to support service evolution from onboarding through operational maturity. You will contribute to the definition of service attractiveness strategies, user adoption initiatives, long-term operations planning, KPI monitoring, and service performance analysis, while helping ensure alignment between user needs, operational objectives, and sustainability goals. The role also involves supporting community engagement activities, service demonstrations, training initiatives, and continuous improvement actions that enhance the visibility, usability,

📌 Solutions Lead (Madrid)
🏢 Serco
📍 Madrid