WHO WE ARE ?
Manychat is a leading chat marketing platform, helping businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by Bessemer Venture Partners. With 400+ teammates across offices in Austin, Barcelona, Yerevan, São Paulo, and Amsterdam — we're building the infrastructure of conversational commerce.
WHAT WE'RE LOOKING FOR:
We are looking for a Product Manager for Engagement to lead one of the most critical parts of the Manychat user journey — helping users unlock the full value of our product once they’ve activated and built their first automations.
Manychat is evolving into an Instagram-first social CRM, and this role will be key to defining how users deepen their engagement across our three core product pillars: Automations, Inbox, and AI.
You’ll be responsible for shaping how users explore, adopt, and continuously benefit from Manychat — ensuring that each interaction feels relevant, personalized, and impactful.



This means creating scalable experiences that adapt to different customer segments and growth stages, driving retention and long-term product love.
This is a highly cross-functional role that combines product thinking, experimentation, and customer insight to craft a personalized engagement loop that delights users and drives business outcomes.
WHAT YOU’LL DO:
Own and prioritize the Billing roadmap — pricing mechanics, packaging, subscription lifecycle, and refunds end-to-end.
Shape and implement pricing and packaging strategy: plan usage based tiers, overage rules, and how they evolve as the products do.
Own the subscription lifecycle — trials, upgrades, downgrades, migrations, cancellations, dunning, coupons.
Envision and own the checkout experience and the post-purchase billing UI (billing settings, invoices, plan management) as first-class product surfaces.
Build a strong, explicit partnership with the Gr

📌 Senior Product Manager (Barcelona)
🏢 Manychat
📍 Barcelona