Hiring: Salesforce CRM Functional Trainer & Adoption ConsultantLocation: Madrid, Spain (Hybrid)Work Model: 80% Onsite, 20% RemoteLanguage: Spanish (Native/C2 Mandatory)Role Overview:We are looking for an experienced Salesforce CRM Functional Trainer & Adoption Consultant to support business users in the effective adoption of a CRM platform. The role focuses on user training, change management, functional support, and adoption of Sales, Customer Service, and Contract Management processes.Key Responsibilities:Deliver onsite and remote training sessions to business users.Create and maintain training materials, user guides,



and documentation.Conduct functional demonstrations and hands-on workshops.Provide functional support and resolve user queries.Drive user adoption and change management initiatives.Collaborate with business stakeholders and functional teams.Monitor training participation and gather user feedback.Report on training progress and adoption outcomes.Required Skills:CRM & Functional ConsultingSalesforce CRM Functional ConsultingSales Process expertiseCustomer Service Process expertiseContract Management Process expertiseTraining & AdoptionEnd-user training deliveryUser Adoption & EnablementWorkshop facilitationFunctional documentation and training material creationStrong communication and presentation skillsAI & Modern PracticesAnthropic Claude (mandatory)Spec Driven Development (SDD) (mandatory)Nice to Have:CRM Transformation Program experienceChange Management expertiseSalesforce CertificationsMicrosoft Dynamics 365 CertificationsTrain-the-Trainer experienceIf you are interested or know someone who could be a good fit, please get in touch.

📌 Salesforce CRM Functional Trainer (Comunidad de Madrid)
🏢 Hays
📍 Comunidad de Madrid