Our client is a leading European provider of market data and financial software, with 25+ years of experience serving financial market professionals. As they open a new Madrid office, they're growing their local team and looking for a Team Lead IT Operations to take charge of a small, hands-on infrastructure and operations team.
You'll inherit a running, established team, stepping in to get close to both the technology and the people, keeping operations running at a high standard while helping the team grow. The environment spans Linux and Windows, with hands-on Linux experience essential and Windows a strong plus. Cloud infrastructure runs primarily on AWS and Oracle Cloud Infrastructure (OCI). The team operates on-call coverage and works closely with a Germany-based operations team on shared technology and platforms.
What you'll do
- Lead, coach, and develop a team of 5 to 6 operations engineers, while remaining actively involved in the technical work
- Coordinate the team's on-call rotation and work with the German Operations team to ensure effective 24/7 coverage
- Act as the senior technical and operational escalation point for complex infrastructure and major production incidents
- Drive automation and standardization, reducing manual operational work through scripting, configuration management, and Infrastructure-as-Code
- Continuously improve monitoring, observability, and alerting across services and infrastructure
- Coordinate closely with the Germany-based Operations team on shared technology and cross-team alignment
- Own cloud infrastructure operations, with a strong focus on AWS and OCI
- Drive service delivery against SLAs/KPIs across incident, request, problem, and change management
- Use incident and operational data to identify recurring problems, improve reliability, and reduce operational toil. Maintain and improve documentation, runbooks, and standard operating procedures
- Champion compliance and security in daily operations:
📌 Team Lead IT Operations (Madrid)
🏢 Ersilia
📍 Madrid
Postulate a este anuncio
Muestra tus habilidades a la empresa, rellenar el formulario y deja un toque personal en la carta, ayudará el reclutador en la elección del candidato.