This is a full-time hybrid role for a Customer Service Specialist for the Dutch Market for a leading global supplier of Business Process Outsourcing for complex business processes and services. The Customer Service Specialist will be responsible for providing exceptional customer support, ensuring customer satisfaction, maintaining phone etiquette, enhancing customer service, and optimizing the overall customer experience.

Aunque la experiencia profesional y las cualificaciones son fundamental para este puesto, asegúrese de comprobar si posee las habilidades interpersonales preferibles antes de solicitar, si se requieren.

Requirements:

- Proven experience in customer service or support is desirable.
- Telephone excellence and communication skills.
- Problem-solving and learning skills.

Languages : English C1 + Dutch C2

Location: Hybrid working model in Barcelona (5 days per month on site).

Schedule: 39 hours/week on various shifts. xkdbapo

Temporary employment contract 4 + indefinite term contract by company.

📌 Customer Service- Dutch Market (Barcelona)
🏢 MindMatch
📍 Barcelona