Brain RPO is seeking a strategic, hands-on Customer Experience Manager to own the end-to-end journey from enquiry to renewal, collaborating with Sales, Aftersales, Marketing and Digital to drive satisfaction and loyalty.
You will own CRM strategy, data architecture and loyalty initiatives across multi-market deployments, shaping CX strategy and leading a cross-functional team in a fast-paced, multicultural environment.
📌 Head of Customer Experience (Barcelona)
🏢 BrainRPO
📍 Barcelona
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