Roche in Sant Cugat del Vallès seeks a General Digital CX Journey Lead to advance a unified digital and physical customer experience across the end-to-end journey. You will consolidate insights from multiple teams to shape a cohesive digital vision and prioritize a high-value CX backlog.
You will drive cross-functional alignment, lead data-driven optimization, and stay ahead of digital CX trends to continuously improve Roche's customer experiences.
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📌 Global Digital Cx Journey Architect (España)
🏢 Roche
📍 España
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