Service Manager - Ipswich
Service Manager
Salary: 37,584.02 per annum
Hours: Full time - 37 hours per week
Location: Christchurch House, Ipswich
Ref: CH055
Shape Futures. Empower Young People. Lead with Purpose.
Can you inspire a team while helping young people build brighter futures?
Christchurch House is a 37-bedroom supported housing service in Ipswich, providing accommodation and personalised support for young people aged 18-24 experiencing homelessness. We are looking for an exceptional Service Manager to lead the service, support our talented team, and help young people take positive steps towards independence.
This is a rewarding leadership opportunity for someone who brings warmth, empathy and determination, along with the ability to create a positive culture where young people and colleagues can achieve their full potential.

What you'll be doing:
You'll lead all aspects of service delivery, ensuring young people receive high-quality, person-centred support that builds confidence, resilience and independence.
Your responsibilities will include:
- Inspiring,



developing and empowering a dedicated support team.
- Creating a safe, inclusive and supportive environment for vulnerable young people.
- Promoting excellent safeguarding and risk management practices.
- Working collaboratively with local authorities, education providers, health services and community partners.
- Driving continuous improvement and delivering outstanding outcomes for customers.
- Ensuring the service operates effectively, efficiently and in line with organisational values.

About you
You'll be an experienced people-focused leader who has:
- Experience managing teams within homelessness, housing, supported living or related services.
- A strong understanding of safeguarding, risk management and supporting vulnerable individuals.
- Exceptional communication and relationship-building skills.
- A collaborative leadership style that motivates and develops others.
- The ability to remain calm,

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