Instantly recognizable, The Ritz-Carlton Tenerife, Abama is the island's most iconic resort: a tranquil oasis where the sea, the land, and subtropical vegetation blend effortlessly with iconic Moorish-inspired architecture. The resort's 462 guest rooms and suites, divided between the vibrant Citadel and the exclusive Retreat, enjoy magnificent views of the Atlantic Ocean, Mount Teide, or the resort's lush gardens. An award-winning culinary destination in its own right, this 5-star Tenerife resort features world-class restaurants ranging from simple, light cuisine to Michelin-starred fine dining. Offering a true escape, this timeless resort boasts multiple swimming pools, a 2,500 sqm Spa & Fitness Center, and the largest Ritz Kids in Europe.

JOIN OUR TEAM

as a Front Desk Agent at The Ritz-Carlton Tenerife, Abama.

Who are we looking for?

Are you passionate about creating memorable experiences from the very first moment? As a Front Desk Agent, you will be the first impression of our resort and play a key role in delivering a warm and personalized welcome to our guests.



If you enjoy providing exceptional service, love interacting with people from different cultures, and thrive in a dynamic luxury environment, we would love to meet you

Your Responsibilities Include...

Welcoming guests in a warm, professional manner in alignment with The Ritz-Carlton standards.
Efficiently managing check-in and check-out procedures, ensuring a seamless and personalized guest experience.
Providing accurate information about the resort's facilities, services, experiences, and activities.
Responding proactively and efficiently to guest inquiries, requests, and special requirements.
Managing reservations, modifications, and guest information updates within hotel systems.
Performing administrative and billing tasks in accordance with company procedures.
Handling guest concerns, complaints, and requests with empathy, professionalism, and a strong focus on guest satisfaction.
Coordinating

📌 Front Desk Agent (España)
🏢 The Ritz-Carlton Tenerife, Abama
📍 España