Step Up Your Leadership Journey with Village Cinemas

Village Cinemas has been a leader in Australian entertainment since 1954, and we’re excited to offer an opportunity for a team member to step into the role of Duty Manager. This position is ideal for those ready to deepen their leadership skills and play a key role in delivering outstanding guest experiences and operational excellence.

Why This Role?

Role

As a Duty Manager, you’ll be an integral part of our leadership team, overseeing daily operations and ensuring every guest has an exceptional experience. In this role, you’ll:

Advance your career with Australia’s longest-running, locally owned and operated cinema chain, contributing to our 70-year legacy of unforgettable experiences.
Enjoy exclusive team perks, including movie discounts and other benefits.
Develop advanced leadership skills in a dynamic and supportive environment, setting you up for future growth within Village Cinemas.

About The Role





The Duty Manager is responsible for managing front-of-house operations and supporting the team in delivering memorable guest experiences. Reporting to the site senior leadership team, your key responsibilities will include:

Leading daily operations, including venue opening and closing, cash handling, and end-of-shift reconciliation.
Coaching team members on Service Steps, equipping them to deliver excellent service and exceed guest expectations.
Handling guest escalations and resolving issues with professionalism and care.
Effectively managing rosters, maintaining venue cleanliness and presentation, and ensuring compliance with OHS, food safety, and security standards.
Supporting inventory processes, accurately recording stock movements, and maintaining high standards of venue presentation.

About You

This opportunity is idóneo for an experienced Guest Experience Supervisor or someone with similar experience ready to take on more responsibility. You’ll excel in this role if you have:

Strong leadership skill

📌 Duty Manager (Vic)
🏢 Village Roadshow
📍 Vic