Community Officer - Felixstowe
Community Officer
Salary: 17,917.69 per annum (FTE 26,518.18 per annum)
Contract: Permanent
Hours: Part time - 25 hours per week
Location: Collimer Court, Felixstowe
Ref: IP393
At Orwell, we believe in one simple thing: together, we make a difference.
We are committed to creating safe, supportive, and thriving communities where people can live independently and with dignity. As a Community Officer, you will play a key role in delivering a professional, person-centered service, ensuring customers receive the support and guidance they need to maintain their independence and wellbeing.
This is a rewarding opportunity to make a meaningful difference in people's lives by building positive relationships, promoting independence, and helping to create a supportive community environment. If you are passionate about delivering excellent customer service and supporting people to achieve positive outcomes, we would love to hear from you.
Key Responsibilities
- Provide guidance and support on all tenancy-related matters,



including tenant and landlord responsibilities.
- Carry out weekly wellbeing checks with customers, either in person, through observation, or via telephone/alarm call systems, and respond appropriately to emergency situations when required.
- Ensure customers are signposted to, or can access, services that are appropriate to their individual needs.
- Prepare and submit budget proposals with supporting documentation and manage the allocation of community funds.
- Ensure all health and safety requirements are completed at agreed intervals, with day-to-day and monthly checks accurately recorded.
- Maintain and regularly update Business Continuity Plans, ensuring customer information is accurate and current.

What we're looking for
- Health and Safety Level 2 is desirable.
- GCSEs A-C or equivalent including English and Maths.
- Due to the nature of this role, a full driving licence is essential.

For full details of responsibilities a

📌 Community Officer (Burg)
🏢 Orwell Housing Association
📍 Burg