About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting world-class talent with industry-leading corporations across Europe. We pride ourselves on facilitating career-defining opportunities within the Information Technology sector, ensuring our candidates find the perfect professional home abroad.
Job Overview
We are currently seeking talented professionals for the French Speaking Microsoft Customer Experts position in Greece, offering a unique chance to advance your IT career in a vibrant Mediterranean setting. This role is adecuado for individuals who are passionate about technology, customer success, and seeking one of the most sought-after French-speaking jobs in the region.
Key Responsibilities
Provide expert-level technical support for Microsoft software suites to French-speaking enterprise and consumer clients.
Troubleshoot complex IT software issues through various digital channels, ensuring a high-quality user experience.




Maintain detailed case documentation in the company CRM system to ensure seamless service delivery.
Collaborate with international teams to refine service processes within the Information Technology industry.
Stay updated on the latest Microsoft product developments to provide accurate, industry-leading technical advice.
Contribute to team targets by maintaining high KPIs in customer satisfaction and resolution speed.
Act as a brand ambassador for Microsoft, upholding the highest standards of professional communication.
Native or fluent French (spoken and written) is mandatory for this role.
Excellent proficiency in English, as it is the corporate language of our IT client.
Strong interest in the Information Technology industry and a passion for software solutions.
Valid EU passport (mandatory) to facilitate relocation.
Previous experience in technical support, customer service, or IT-related roles is highly preferred.
Ability to adapt to a fast-paced, professional, and

📌 French Speaking Microsoft Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España