About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. As a leader in European workforce solutions, we pride ourselves on facilitating career growth through exclusive partnerships and expert guidance, especially for those seeking high-quality French-speaking jobs abroad.
Job Overview
We are currently seeking dedicated professionals to join our team in the dynamic transportation industry. The French Speaking Transportation Customer Experts position in Greece offers a unique opportunity to provide premium support, resolve complex logistics inquiries, and ensure seamless travel and transit experiences for international clients.
Key Responsibilities
Deliver exceptional customer support to French-speaking clients within the general transportation and logistics sector.
Assist passengers and clients with booking management, transit scheduling, and itinerary modifications.
Resolve technical and service-related issues with speed, empathy,



and professional communication.
Maintain high levels of customer satisfaction by managing transportation inquiries via phone, email, and live chat.
Collaborate with international teams to optimize service delivery and enhance the overall passenger journey.
Stay updated on transportation industry regulations, safety policies, and travel updates to provide accurate guidance.
Contribute to the success of one of the most sought-after French Speaking Transportation Customer Experts positions in Greece by meeting quality and performance KPIs.
Native or fluent French (spoken and written).
Valid EU passport (mandatory).
Excellent communication skills with a focus on problem-solving in a fast-paced environment.
Previous experience in customer service, hospitality, or the transportation industry is highly preferred.
Proficiency in computer systems and digital communication tools.
Availability to work in a remote setup within

📌 French Speaking Transportation Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España