About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting elite talent with industry-leading brands across Europe. As a leader in the BPO sector, we take pride in facilitating life-changing career opportunities, including exclusive French-speaking jobs for candidates seeking growth and prestige.
Job Overview
We are currently looking for passionate professionals to join our team as French Speaking Customer Experts for Mercedes-Benz position in Greece. This role offers the unique chance to represent one of the world's most iconic automotive brands while enjoying the unparalleled lifestyle of the Mediterranean.
Key Responsibilities
Deliver world-class support to Mercedes-Benz drivers, reflecting the premium nature of the automotive industry.
Provide expert guidance on vehicle features, technical specifications, and digital automotive services.
Resolve complex customer inquiries with precision, empathy, and a high level of professional etiquette.




Maintain detailed case records within the CRM to ensure a seamless experience for all Mercedes-Benz owners.
Collaborate with international teams to optimize service delivery and brand excellence.
Stay updated with the latest advancements in automotive technology to provide accurate, industry-specific advice.
Native or fluent French (spoken and written).
Strong proficiency in English to engage with our general, multicultural office environment.
Valid EU passport (mandatory).
A genuine interest in the automotive industry and a customer-centric mindset.
Excellent communication skills with the ability to convey complex information clearly.
Readiness to relocate and start a new chapter with one of the best jobs in Greece.
What We Offer
Competitive Monthly Salary with 13th and 14th salary bonuses guaranteed per year.
Fully Paid Training program focused on automotive excellence and customer journey mapping.
Comprehensive Health Insurance and private medical coverag

📌 French Speaking Customer Experts for Mercedes-Benz (España)
🏢 Mercier Consultancy Group
📍 España