About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing and BPO solutions, we specialize in high-impact roles, including exclusive French-speaking jobs that offer career progression in vibrant integral hubs.
Job Overview
We are currently seeking a dynamic professional for the French Speaking Customer Expert for Booking.com position in Greece. This is a unique opportunity to join the thriving travel industry, where you will act as a brand ambassador for one of the world's leading travel platforms, helping travelers navigate their journeys with ease.
Key Responsibilities
Provide world-class support to French-speaking customers regarding their travel reservations and property bookings.
Manage travel-related inquiries via phone, email, and live chat with a focus on delivering exceptional service.
Assist travelers in resolving booking issues, modifications, and cancellations within the fast-paced travel industry.
Maintain high quality and performance standards to meet the expectations of Booking.com clients.
Collaborate with international teams in Greece to optimize travel booking experiences.
Identify and escalate complex travel cases to ensure swift resolution and guest satisfaction.
Native or fluent French (spoken and written) is mandatory for this travel-focused role.
Professional command of the English language.
Valid EU passport or a valid work permit for Greece.
A customer-centric mindset with a passion for the travel and tourism industry.
Exceptional communication and problem-solving skills, perfect for those seeking competitive jobs in Greece.
What We Offer
Competitive monthly salary with 13th and 14th monthly salaries per year.
Comprehensive, fully paid initial training to excel in your French Speaking Customer Expert for Booking.com position in Greece.
Private health insurance and additional social benefits.
Fully
📌 French Speaking Customer Expert for Booking.com (España)
🏢 Mercier Consultancy Group
📍 España
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