About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and business process outsourcing firm, dedicated to connecting top-tier talent with world-class opportunities in the evolving digital landscape. We pride ourselves on our boutique approach, ensuring every candidate finds the perfect alignment for their professional trajectory within our global network.
Job Overview
We are currently seeking a motivated professional to join a leading general FinTech company as a French Speaking Advisor for Online Payment Platform position in Bulgaria. This role is a unique gateway for those looking to launch or advance their career in the high-stakes FinTech industry while enjoying a premium relocation experience to one of Europe's fastest-growing tech hubs.
Key Responsibilities
Deliver exceptional support to users of a high-growth online payment platform, ensuring seamless transaction experiences.
Resolve complex financial queries, payment disputes, and account security issues with professional precision.




Analyze transaction patterns to identify potential fraud and maintain the integrity of the FinTech ecosystem.
Collaborate with internal technical and financial teams to escalate and resolve high-priority user issues.
Educate clients on the platform’s digital financial features, enhancing overall user engagement and platform trust.
Adhere to strict financial compliance, data privacy, and security protocols required in the global payment processing industry.
Native or fluent French (spoken and written).
Valid EU passport (mandatory).
Proven ability to communicate effectively in a fast-paced, digital finance environment.
Strong problem-solving skills with a keen interest in FinTech and payment technologies.
Customer-centric mindset with the ability to maintain professional composure during high-volume periods.
Eagerness to participate in one of the most exciting French-speaking jobs currently available in the region.
What We Offer
Competitiv

📌 French Speaking Advisor for Online Payment Platform (España)
🏢 Mercier Consultancy Group
📍 España