About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations in the BPO and customer support services sectors. We pride ourselves on delivering bespoke career opportunities that empower professionals to excel in general business environments.
Job Overview
We are currently seeking a dynamic professional for a French Speaking Solutions Consultant position in Bulgaria. This role is a perfect match for those pursuing French-speaking jobs who wish to leverage their language skills within a high-growth customer support services environment while enjoying the vibrant culture of Sofia.
Key Responsibilities
Provide expert-level support to French-speaking clients, ensuring optimal service delivery within the customer support services industry.
Act as a primary point of contact for complex inquiries, resolving issues with precision and professional finesse.
Maintain high levels of customer satisfaction by delivering tailored solutions in a fast-paced environment.




Collaborate with international teams to refine service processes and enhance the overall quality of customer support services.
Document all interactions accurately within internal systems, ensuring clear communication and data integrity.
Engage with French-speaking users to build long-term loyalty and provide personalized consultancy.
Stay updated on product or service changes to offer the most accurate technical and functional support.
Native or fluent French (spoken and written) is mandatory for this role.
Valid EU passport (mandatory) to facilitate your move to Bulgaria for this exciting opportunity.
Previous experience in customer support services or a related consultancy role.
Strong problem-solving skills with a service-oriented mindset.
Ability to work on-site in Sofia, joining a growing community of professionals in one of the most sought-after jobs in Bulgaria.
Excellent interpersonal skills and

📌 French Speaking Solutions Consultant (España)
🏢 Mercier Consultancy Group
📍 España