Service Charge Officer - Weymouth, DT4 9GH, United Kingdom
Bring your passion, curiosity and eagerness to learn to our Service Charge team. If you enjoy working with data, solving problems and helping customers understand their charges, this could be the perfect opportunity for you.
The role
As a Service Charge Officer, youll play a key role in ensuring service charges are accurate, transparent and fair for our tenants, homeowners and leaseholders across Dorset. .
Youll be responsible for setting and reconciling service charges, working with large volumes of financial data and making sure we only charge what were legally entitled to recover.
Youll:
- Analyse and interpret financial data to produce accurate service charge calculations
- Work closely with colleagues across the business to gather and validate information
- Review leases, tenancy agreements and legal documents to ensure compliance
- Apply current service charge legislation in your day-to-day work
- Support customers by answering queries via phone, email and face-to-face
About you
Were looking for someone who is detail-oriented, customer-focused and keen to develop their skills.
Youll bring:
- A strong commitment to excellent customer service
- The ability to build positive working relationships with colleagues and customers
- Clear and confident communication skills (both written and verbal)
- A high level of accuracy and attention to detail
- Good IT skills, including Microsoft Office and CRM systems
Youll also:
- Be adaptable in your approach to meet customer needs
- Be willing to travel locally and regionally
- Hold a UK driving licence and have access to your own vehicle for work
Whats in it for me
We invest in our colleagues because we know if they have a better day at work, the service our customers receive will be better. The Aster Offer is our offer to our colleagues to ensure they have a great day at work and includes things like:
- Flexible working whilst some roles need to be carried out in
📌 Service Charge Officer (El Grove)
🏢 Aster Group
📍 El Grove
Postulate a este anuncio
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