Relief Concierge - Ipswich
Relief Concierge (Night Worker)
Christchurch House, Ipswich
Salary: 12.83 per hour
Ref: CCH057
Relief Concierge (Night Worker) - Young People's Supported Housing Service
Help create a safe and supportive environment for young people
At Orwell, we believe every young person deserves to feel safe, respected and supported. As a Relief Concierge (Night Worker), you'll play an important role in providing a welcoming and secure environment for young people who are homeless or at risk of homelessness.
Working overnight within our Young People's Supported Housing Service in Ipswich, you'll be a reassuring presence for customers, helping them feel safe and supported while promoting independence and wellbeing. You'll carry out building safety checks, respond to concerns, maintain accurate records and work collaboratively with colleagues and partner agencies to ensure a high-quality service.
We're looking for someone who:
- Is compassionate, approachable and committed to supporting young people




- Can build positive relationships and communicate confidently and respectfully
- Remains calm when managing challenging situations and can help de-escalate conflict
- Understands the importance of safeguarding, health and safety, and professional boundaries
- Is comfortable working independently during night shifts while remaining part of a supportive team
- Has experience in a customer-facing, support, housing, security or concierge role, or can demonstrate relevant transferable skills

Why Orwell?
Everything we do is guided by our PACE values: People-focused, Ambitious, Collaborative and Effective.
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences, and we recognise that you may not meet every requirement listed. If you're passionate about making a positive difference and feel you have the skills to succeed in this role, we'd love to hear from

📌 Relief Concierge (Burg)
🏢 Orwell Housing Association
📍 Burg