About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier general talent with industry-leading organizations across Europe. We take pride in our curated approach to career placement, ensuring that every professional we represent finds a role that aligns with their lifestyle and ambitions.
Job Overview
We are currently seeking dedicated professionals for the Portuguese Speaking Video Streaming Customer Experts position in Greece. This is a unique opportunity to join the fast-paced world of digital entertainment, assisting users in optimizing their viewing experiences within a premium streaming platform environment. Join the best Portuguese-speaking jobs market in Europe and elevate your career with our prestigious partners.
Key Responsibilities
Provide high-quality support to streaming platform users, ensuring seamless playback and account navigation.
Troubleshoot technical inquiries related to streaming quality, device compatibility, and subscription management.




Maintain deep product knowledge to guide users through the latest content releases and streaming features.
Document and escalate recurring streaming platform bugs to the technical development team for prompt resolution.
Deliver empathetic and efficient resolution for customer billing and account-related concerns.
Contribute to the continuous improvement of the user experience by providing feedback on streaming service trends.
Represent the streaming brand with a professional and helpful tone in all written and spoken Portuguese interactions.
Native or fluent Portuguese (spoken and written).
Valid EU passport (mandatory for this role).
Strong interest in the streaming platforms industry and digital media.
Excellent communication and problem-solving skills in a remote work setting.
Ability to relocate to Greece for this exciting career opportunity.
What We Offer
Competitive Monthly Salary
Fully Paid Training
Health Insurance
Fully

📌 Portuguese Speaking Video Streaming Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España