About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to bridging the gap between top-tier general talent and industry-leading organizations. As a leader in European recruitment, we specialize in placing high-caliber professionals into specialized roles, including exclusive Portuguese-speaking jobs within the world’s most prestigious automotive brands.
Job Overview
We are currently seeking dedicated professionals for the Portuguese Speaking Customer Experts for Mercedes-Benz position in Greece. This is a unique opportunity to join the automotive elite, delivering world-class service to owners of one of the most iconic luxury brands in the world while enjoying a high quality of life in Southern Europe.
Key Responsibilities
Provide premium support to Mercedes-Benz owners, reflecting the luxury standards of the automotive industry.
Assist customers with complex inquiries regarding vehicle features, maintenance scheduling, and technical guidance.
Serve as a primary point of contact for Portuguese-speaking clients,



ensuring an unparalleled brand experience.
Maintain comprehensive knowledge of the latest Mercedes-Benz vehicle models and digital service platforms.
Coordinate between technical departments and dealerships to resolve customer concerns efficiently.
Document all interactions within the CRM system to track service history and enhance future automotive service delivery.
Contribute to the continuous improvement of customer satisfaction metrics through expert communication and problem-solving.
Native or fluent Portuguese (spoken and written) is essential for this role.
Professional proficiency in English to collaborate within our international team.
A passion for the automotive industry and a strong commitment to delivering luxury-tier customer experiences.
Valid EU passport or a valid Greek work permit.
Excellent communication skills, with an empathetic approach to customer resolution.
Ability to relocate to Gr

📌 Portuguese Speaking Customer Experts for Mercedes-Benz (España)
🏢 Mercier Consultancy Group
📍 España