About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to bridging top-tier integral talent with industry-leading organizations across Europe. We specialize in placing high-caliber professionals in rewarding, long-term careers that offer both stability and professional growth.
Job Overview
We are currently sourcing exceptional talent for a Portuguese Speaking Cybersecurity Customer Experts position in Greece. This role is a unique opportunity to join a fast-paced environment within the critical cybersecurity industry, helping clients protect their digital assets while enjoying the vibrant lifestyle that comes with one of our top Portuguese-speaking jobs.
Key Responsibilities
Provide high-level support for cybersecurity software and enterprise security solutions.
Assist Portuguese-speaking clients in resolving technical threats, account security, and data protection inquiries.
Act as a primary point of contact for users navigating complex security software platforms.




Monitor and escalate security incidents while ensuring compliance with international privacy protocols.
Document all interactions within the cybersecurity CRM, maintaining strict data integrity.
Stay updated on the latest cyber threat landscapes to provide proactive customer guidance.
Collaborate with international teams to improve internal knowledge bases regarding cybersecurity best practices.
Native or fluent Portuguese (spoken and written) is mandatory for this role.
Valid EU passport (mandatory) to work in one of the premier jobs in Greece.
A professional command of English, as it is the primary language of our technical cybersecurity training.
A strong interest in the cybersecurity industry and technology-driven problem solving.
Excellent communication skills, capable of explaining complex security concepts to non-technical users.
Previous experience in technical support or customer relations is considered a significant asset.
What We

📌 Portuguese Speaking Cybersecurity Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España