About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment and BPO consultancy, renowned for connecting elite talent with industry-leading global brands. We take pride in delivering bespoke career solutions that empower professionals to thrive in new environments while fostering long-term organizational success.
Job Overview
We are currently seeking talented professionals for the Portuguese Speaking Transportation Customer Experts position in Greece. This is an exceptional opportunity to join a high-growth sector, utilizing your language skills to deliver world-class support within the general transportation industry.
Key Responsibilities
Act as the primary point of contact for clients within the transportation industry, providing seamless customer service.
Efficiently resolve inquiries related to transit schedules, bookings, and logistical service adjustments.
Maintain a high standard of communication, ensuring all interactions reflect the premium service level expected in the transportation sector.




Collaborate with cross-functional teams to troubleshoot complex transit-related issues and enhance the user journey.
Process reservations and cancellations with precision, adhering to strict industry-specific protocols.
Ensure all service level agreements are met while maintaining excellence in Portuguese speaking interactions.
Contribute to the continuous improvement of customer experience processes in the transportation field.
Native or fluent Portuguese (spoken and written) is mandatory for this role.
Valid EU passport or right to work in Greece.
Exceptional communication skills with a focus on empathy and problem-solving in a transportation context.
Strong proficiency in digital tools and customer relationship management systems.
A proactive attitude toward learning and adapting to new logistics and transit challenges.
Commitment to excellence and passion for pursuing one of the most sought-after Portuguese-speaking jobs in Europ

📌 Portuguese Speaking Transportation Customer Experts (España)
🏢 Mercier Consultancy Group
📍 España